Terms of Use

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the JumoRide website, mobile application, and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on JumoRide's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Disclaimer

The materials on JumoRide's website are provided on an 'as is' basis. JumoRide makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall JumoRide or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on JumoRide's website, even if JumoRide or a JumoRide authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on JumoRide's website could include technical, typographical, or photographic errors. JumoRide does not warrant that any of the materials on the website are accurate, complete, or current. JumoRide may make changes to the materials contained on the website at any time without notice.

6. User Accounts

Users are responsible for maintaining the confidentiality of their account information and password. Users agree to accept responsibility for all activities that occur under their account. You must notify JumoRide immediately of any unauthorized use of your account.

7. Rider Conduct

Riders agree to:

  • Provide accurate information when booking a ride
  • Treat drivers and vehicles with respect
  • Not engage in abusive or discriminatory behavior
  • Follow all traffic laws and safety regulations
  • Not use the service for illegal purposes

8. Driver Conduct

Drivers agree to:

  • Maintain valid driver's license and vehicle insurance
  • Keep their vehicle in safe operating condition
  • Treat passengers with respect and professionalism
  • Follow all traffic laws
  • Not engage in discriminatory or abusive behavior

9. Payment Terms

Riders agree to pay the displayed fare plus any applicable tolls, surcharges, or taxes. Payment is collected through the platform at the end of each ride. Refunds will only be issued for disputed trips or service failures.

10. Cancellation Policy

Cancellation fees may apply based on when the cancellation occurs. Riders who cancel after a driver has been assigned may be charged a cancellation fee. Drivers who cancel after accepting a ride may face penalties.

11. Modifications to Terms

JumoRide may revise these terms of service for the website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nigeria, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

13. Contact Information

If you have any questions about these Terms of Use, please contact us at jumoridesupport@gmail.com