Last updated: December 2024

1. Introduction

JumoRide ("we", "our", or "us") operates the JumoRide.com website and mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service:

Personal Data:

Email address
Phone number
First name and last name
Address, City, State, Postal Code
Cookies and Usage Data
Payment information

Location Data:

We collect and process real-time location data to provide ride-hailing services. This includes pick-up locations, drop-off locations, and route information. You can disable location sharing at any time in your device settings.

Usage Data:

We automatically collect information about how you access and use the service, including IP addresses, browser type, pages visited, and the times of activities.

3. Use of Data

JumoRide uses the collected data for various purposes:

To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service
To provide customer support
To gather analysis or valuable information for service improvement
To monitor the usage of our service
To detect, prevent and address fraud and abuse

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Third-Party Services

Our service may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to third-party websites and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware of such collection, we will take steps to delete such information and terminate the child's account.

7. Your Data Protection Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Request data portability

8. Cookies

We use cookies to enhance your experience on our website. These are small text files placed on your device to remember your preferences and login information. You can configure your browser to refuse cookies if you wish.

9. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion at any time.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at jumoridesupport@gmail.com